Simplifying Operations
Clarity offers an integrated, modular solution to support key operational management processes. With a focus on automation, our vision is to simplify operations so that operators can efficiently and cost-effectively manage network rollouts, and rapidly deliver and assure customer services.
Reduce Operational Costs
Clarity offers an integrated, modular solution to support key operational management processes. With a focus on automation, our vision is to simplify operations so that operators can efficiently and cost-effectively manage network rollouts, and rapidly deliver and assure customer services.
Enrich the Customer Experience
Superior customer service is a crucial factor for both attracting and retaining customers. Customers want efficient customer service, high service quality and low prices. Clarity supports these demands throughout the customer lifecycle, with the flexibility for both CSR and self-care
customer management, self-service wizards for sign-up, flexible ordering and bundling, visibility of order status, billing and payments. Throughout every transaction, Clarity proactively monitors service quality, correlating process and network events to identify and rectify incidents before the customer is impacted to ensure the highest standards are maintained.
Service assurance
From Assisted operation & Maintenance to Full Autonomous Network, Clarity Service Assurance is in its evolutionary road to faciliate DSPs adaptation to the "fifth generation" business model.
Service fulfilment
From Rigid to Programmable infrastructure, from limited analytics to the embedded analytics & AI, from less orchestration to the software control and automation,
