teamwork
Making Good Teams Better:
Navigating Through Troubled Water 
Issue No. 2 
In This Issue
Navigating Through Troubled Water
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Is your team in white water? It might be time to regroup.
 
"Ruth's team sessions are great.  Each member of our team explained their key concerns from their functional perspective and then we thought through how to deal with each of these potential obstacles in advance ---we were really prepared for the bumps in the road that we faced later."
 Sr. Team Leader, Fortune 100 Pharma company
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Meet Ruth at the PMI Conference in Philadelphia Tuesday 

                  March 16th
                   1:30 - 3:00  
 
"Accelerating the Work of Pharma Teams: Making Good Teams Better"
    
Clarity is a part of the inaugural Project Management Institute (PMI) PharmaSIG conference, "Innovative Project Management to Succeed in the Dynamic Biopharmaceutical Environment," taking place Mar 15-17 at:
 
The Westin Philadelphia 
99 South 17th Street
Dear Colleague,

Welcome to the March edition of Clarity's Making Good Teams Better, by Ruth Dubinsky.  Each month you can expect practical, actionable advice to help bring out the best in your team.  You'll get no kumbuya, or fluff about "playing nice in the sandbox"  - just practical tips that go right to the bottom line - and accelerate your team's progress toward business goals.

Navigating Through Troubled Water 
 

White Water TeamThe ability to lead a team through turbulent water is a highly marketable skill.   While there's no guaranteed path that works every time for every team, I've observed a number of approaches that are shared by the most successful teams and their leaders.

 

They start with a structured team kick-off meeting. The best performing teams resist the urge to dive in and start working right away.  They invest time at the beginning of their journey to ensure clarity of direction, roles, goals, boundaries, expectations and assumptions.  Many teams shortchange this meeting - and it costs them time downstream. This is a very high leverage team activity - with huge returns.  If you've not done this before, get help - find an internal facilitator, or consider involving me.  Set up your team for success early on with a meaningful, structured team launch. 
 
They set some clear rules of behavior.  The team members discuss what they need from each other to reach their collective team goals. "Code of Conduct", "Team Norms", "Operating Agreements" ...don't get hung up on labels, these are all first cousins.    The best teams set both operational norms (We'll meet each Tuesday at 10:00 EST"), and behavioral norms ("We won't settle disputes over email - we'll call each other directly") It's never too late to establish teams norms - make sure your team agrees on how they want to work together. Click here for examples of team norms 
 
They set, integrate and track team goals. They establish a limited set of goals, timelines and milestones that every team member understands, buys into, and is accountable for.  They integrate team goals into their individual goals, and involve their direct line manager in that discussion.  They keep their team goals at the forefront - and are disciplined about tracking their progress.  Make sure each team member, and his/her manager buys into the collective team goals.
 
They give themselves the time it takes to learn about each other.   The best performing teams know each other quite well - they understand that familiarity helps with overall team functioning.  When they know each other well, they can better understand each other's point of view.  Don't make the mistake that "getting to know you" activities are a waste of time. Invest time helping your team members get to know each other, as soon, and as often as possible.
 
They celebrate successes.  The best teams I've worked with exploit the power of positive recognition at every opportunity. "Thank you" goes a long way. They know their team is working hard, and they know how meaningful it is to keep people encouraged, even when times are tough.  Never let an opportunity pass to say thank you, or to acknowledge team successes.
 
They have an urgent purpose.  All team members need to believe that their efforts have a worthwhile and meaningful purpose. They have a written and explicit reason for being. They know where they are headed, and why.  Now and then, "stop the action" and have the team remember what they are in this for.  Write it down, and discuss.
More About Clarity
After over 30 years in the pharmaceutical R&D industry with one of the most respected organizations in the world, I now enjoy a rich and rewarding consulting practice, exclusively with the technical professionals I know so well.  As a former bench scientist, clinical reseacher and pharmaceutical drug developer, I speak the language of R&D, and understand quite well the challenges of matrix teams.  I've helped companies build team environments from the ground up. My clients tell me this sets me apart from other consultants.
 
Simply put, Clarity helps companies meet their objectives faster by speeding up cooperation and team functioning.
 
I work with US-based and global teams.  Click here for more information about Clarity.  
 
Till next time, all the best
Ruth Dubinsky
 
 
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